How to Bounce Back From a Business Setback
How to Bounce Back From a Business Setback: The One Reframe That Changes Everything If you’ve just had a bad quarter — a client you didn’t expect to lose, a team member you couldn’t afford to lose, a tariff or a regulation that’s wrecked the model you spent two years building — you don’t want […]
Stop Being a People Pleaser in Business: The Reframe That Built a £3bn UK Firm
Have you ever held onto someone in your business longer than you should have — a team member, a client, a supplier, even a friendship — because you didn’t want to upset them? If you’ve been wondering how to stop being a people pleaser in business — without feeling like a cold, ruthless monster — […]
why your sales pipeline is the bottleneck
Why Your Sales Pipeline Is the Bottleneck (and How to Stop Hiding From It) The pipeline is the bit of your business you’ve been quietly avoiding, isn’t it? Tell the truth. The marketing automation is set up. The newsletter is going out. The LinkedIn posts are scheduled. The team have their KPIs. And somehow, the […]
Stop Calling Them Difficult Conversations: How Business Owners Have the Talks They’ve Been Avoiding
If you’ve ever Googled how to have difficult conversations as a business owner, you’ve probably found a thousand pieces of generic advice that don’t quite help. This one’s different. It starts with a reframe from one of the most senior women in global banking. Is there a conversation you’ve been rehearsing in your head for […]
The Indispensability Trap: How to Make Your Business Run AND Grow Without You
If you’ve been quietly working out how to make my business run without me — and getting nowhere — you’re not the only one. Most owners I work with have been trying to crack this for years. Let me show you what they’re missing. When was the last time you took a full week off […]
Have you ever stared at your project list?
Is there a project on your list right now that you’ve been telling yourself you’ll “finish next week” — and have been saying that for months? The website refresh. The pricing review. The conversation with the supplier you should have had in February. The new hire you’ve been “about to write up.” If three or […]
The Delegation Revelation: How to Stop Micromanaging and Get Your Team to Take Ownership
If you’ve been wondering how to stop micromanaging your team — without your whole business falling apart — you’re in the right place. Let me start with a question. When was the last time you walked away from a conversation with someone on your team and felt that little pinch of frustration? The one where […]
Why Doesn’t My Team Listen to Me? The Hidden Reason Your Instructions Don’t Land
Most business owners think they communicate well. They’re wrong. That’s the uncomfortable opener Frederick Afrifa hands us in this week’s ActionCOACH Podcast. He’d know. Frederick was a finalist on The Apprentice, he now trains Fortune 500 executives on communication, and before all of that he was a 10.3-second 100-metre sprinter. He’s spent most of his […]