Last updated: 1 July 2026
This Privacy Policy explains how Really Good Action Ltd, trading as Juliette Ryley (“we”, “us”, “our”), collects, uses, and protects your personal data when you visit julietteryley.com (the “Website”) or otherwise interact with us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of data protection law, the data controller is:
Company: Really Good Action Ltd, trading as Juliette Ryley
Company registration number: 10004500
Contact email: hello@julietteryley.com
Phone: +44 7969 453 957
ICO registration number: TBC
If you have any questions about this policy or how we handle your data, please contact us at hello@julietteryley.com.
We only collect the data we need to provide our services and respond to you. Depending on how you use the Website, this may include:
Contact and enquiry details — your name, email address, phone number, and any information you include when you complete our contact form or email us.
Newsletter sign-up details — your first name and email address when you subscribe to our mailing list.
Booking details — information you provide when you book a call or session with us (for example, via our online scheduling tool).
Technical and usage data — your IP address, browser type, device information, and how you use the Website, collected through cookies and similar technologies (see the “Cookies and tracking” section below).
Comments — if you leave a comment, we collect the information shown in the comment form, plus your IP address and browser user agent to help detect spam.
We do not knowingly collect data from anyone under the age of 16.
We use your personal data for the following purposes, relying on these lawful bases under UK GDPR:
To respond to your enquiries and provide information you request — on the basis of our legitimate interests (responding to people who contact us) or to take steps at your request prior to entering a contract.
To provide our coaching and advisory services and manage bookings — on the basis of performance of a contract with you.
To send you marketing emails, newsletters, and updates — on the basis of your consent, which you give when you subscribe. You can withdraw consent at any time (see “Your rights”).
To operate, secure, and improve the Website — on the basis of our legitimate interests in running a safe, effective website.
To comply with our legal obligations — for example, keeping records required by law.
If you subscribe to our newsletter or updates, we will send you emails using our email marketing provider. Every marketing email includes an unsubscribe link, and you can opt out at any time. You can also ask us to remove you by emailing hello@julietteryley.com.
Our Website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use the site. When you first visit, our cookie consent banner lets you accept or reject non-essential cookies.
Cookies we may use fall into these categories:
Necessary — required for the site to function (these are always on).
Functional — remember your choices and enable features such as embedded content and social sharing.
Analytical — help us understand how visitors use the site so we can improve it.
Advertising — where enabled, used to measure and personalise marketing.
You can change or withdraw your cookie choices at any time using the cookie settings on the Website, or by adjusting your browser settings.
We do not sell your personal data. We share it only with trusted service providers who help us run our business, and only as far as necessary. These may include:
Our email marketing provider (Constant Contact) — to manage newsletter subscriptions and send marketing emails.
Our online scheduling provider (Calendly) — to manage bookings and calls.
Our website hosting and security providers (including Jetpack / Automattic) — to host, protect, and maintain the Website.
Analytics and, where enabled, advertising providers — to help us understand and improve site performance.
Professional advisers and authorities — where required to comply with the law or protect our legal rights.
Some of these providers are based outside the UK (for example, in the United States). Where your data is transferred internationally, we take steps to ensure it is protected by appropriate safeguards, such as the UK International Data Transfer Agreement, the UK Extension to the EU–US Data Privacy Framework, or the provider’s approved transfer mechanisms.
We keep your personal data only for as long as necessary for the purposes described above:
Enquiry and contact data — kept for 5 Years after our last contact, unless you become a client.
Client records — kept for the duration of our engagement and for 6 years afterwards to meet legal and accounting obligations.
Newsletter data — kept until you unsubscribe or ask us to remove you.
Comment data — retained indefinitely so we can recognise and approve follow-up comments.
Under UK data protection law, you have the right to:
Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Erase your data (“right to be forgotten”) in certain circumstances.
Restrict or object to how we process your data.
Data portability — receive your data in a portable format.
Withdraw consent at any time where we rely on consent (for example, marketing).
To exercise any of these rights, email us at hello@julietteryley.com. We will respond within one month.
If you have concerns about how we handle your data, please contact us first at hello@julietteryley.com so we can try to resolve them. You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO) — https://ico.org.uk — helpline: 0303 123 1113.
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Please check back periodically.
For any privacy-related questions or requests, contact: Really Good Action Ltd (trading as Juliette Ryley) — hello@julietteryley.com — +44 7969 453 957